We put a shoutbox on some time ago. I must say that it is true you will get some rude comments so we set ours to clean out everything everyday. That seemed to slow down the guys wanting attention so bad because they knew that the comment would only last a day and then they had to do it again. I agree that it is not easy to get guys to use them at all. You seem to need a certain amount of regulars and it does need to be placed high on the page. We upgraded to a chat program also in order to keep more guys out the shoutbox with rude comments.
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